Healthy Paws



About Healthy Paws

Healthy Paws is relentless in its pursuit of service excellence. They revolutionized the pet insurance industry by launching the first-ever iPhone app dedicated to pet insurance and eliminated the need for paper-based claim forms. The online Customer Center streamlines policy management, making it easier than ever to add new pets or alter existing coverage. Compassionate customer service remains a hallmark, particularly critical when policyholders are dealing with a pet’s illness.

Beyond insurance, the Healthy Paws Foundation has a philanthropic arm that has provided immeasurable support to animal shelters and rescue organizations. Through its Every Quote Gives Hope™ medical grant program, the foundation has helped hundreds of sick, homeless pets receive the care they need, aiming to facilitate their adoption into forever homes.

The dedication to quality and customer satisfaction has not gone unnoticed. High ratings on platforms like and attest to Healthy Paws’ outstanding reputation. The company values these accolades, viewing them as a call to continuously earn the trust of their clientele through exceptional service.

Frequently Asked Questions

What is Healthy Paws pet insurance, and how does it work?

Healthy Paws pet insurance is a leading provider of pet health insurance, designed to help pet owners manage unexpected veterinary expenses. The way it works is simple: once enrolled, pet owners pay a monthly premium. When their pet needs medical care, they visit their chosen veterinarian, pay the bill, and then submit a claim to Healthy Paws. After considering the deductible and reimbursement rate selected during enrollment, Healthy Paws reimburses the pet owner for the eligible expenses.

Coverage Questions:

Healthy Paws offers comprehensive coverage options tailored to meet the diverse needs of pets and their owners. The insurance covers a wide range of conditions and treatments, from accidents and illnesses to genetic conditions and diagnostic tests. However, it’s essential to understand the specifics of what is and isn’t covered.

Questions that directly ask about what is covered under the insurance, waiting periods, and specific conditions:

One of the most common concerns pet owners have is understanding the specifics of their pet insurance coverage. Healthy Paws offers coverage for both accidents and illnesses, with a reimbursement percentage that varies based on the chosen plan. The policy also has an annual limit and a deductible. However, certain exclusions apply, especially concerning pre-existing or chronic conditions. Additionally, there are waiting periods to consider before certain coverages become effective.

What does Healthy Paws pet insurance typically cover?

Healthy Paws provides extensive coverage for a variety of medical needs. This includes accidents, illnesses, routine care, diagnostic tests, prescription medication, hereditary and congenital conditions, dental illnesses, alternative therapies, and treatments prescribed by veterinary specialists.

Does Healthy Paws offer coverage for routine check-ups?

Yes, Healthy Paws offers coverage options for routine check-ups. While the primary insurance plan may not cover routine visits, additional plans or programs can provide coverage for these essential health checks. These options can cover various routine check-ups, ensuring your pet remains in optimal health.

Does Healthy Paws provide coverage for accidents and illnesses?

Absolutely. Healthy Paws offers comprehensive coverage for accidents and illnesses. The insurance policy offers seamless reimbursement process with reimbursement up to the annual limit after the deductible is met. It’s worth noting that for pets aged 15 and older, there’s an option for accident-only coverage.

Does Healthy Paws insurance cover pre-existing conditions?

Generally, Healthy Paws does not cover pre-existing conditions. However, there’s a silver lining. If a pet has a curable pre-existing condition that has been symptom-free and treatment-free for at least 12 months, it might be eligible for coverage. To ensure clarity, Healthy Paws offers a free veterinary review to determine any exclusions.

Are there any annual or lifetime coverage limits with Healthy Paws?

Healthy Paws pet insurance provides flexibility in choosing annual coverage limits. Pet owners can select from a range of limits, from $5,000 to $30,000, allowing them to tailor their insurance to their needs and budget and can customize plan.

What countries does Healthy Paws cover?

Healthy Paws boasts a global reach. Regardless of where a pet’s medical emergency occurs, Healthy Paws covers expenses incurred with any licensed veterinarian worldwide. This means pet owners have the freedom to choose any veterinarian, specialist, or emergency doctor, no matter the location.

Medical Treatments and Illness:

When it comes to medical treatments and illnesses, Healthy Paws has pets covered. The insurance encompasses a wide range of treatments, from prescription medications and specialized treatments to blood work, dental care, and even euthanasia in specific circumstances. However, it’s essential to note that while some routine procedures like spaying, neutering, and vaccinations might not be covered under the primary plan, there are additional plans available that provide such coverage.


The passing of a pet is a heart-wrenching experience. Healthy Paws understands this and provides coverage for euthanasia when it’s medically necessary due to a covered condition. This ensures that pets can have a peaceful and dignified end, alleviating some of the financial and emotional burdens on the pet owner.

Plan and Policy Details:

Healthy Paws presents a clear and simple policy framework for pet owners. The flexibility to personalize aspects like the annual deductible, reimbursement rates, and policy limits empowers you to align coverage with your specific requirements. Beyond that, there’s the choice to include a Wellness plan for routine care, albeit with certain waiting periods for specific coverages to activate. This approach ensures that whether it’s accidents or illnesses, you have the control to shape your pet’s insurance coverage according to your preferences.

Billing and Reimbursement:

Understanding the billing and reimbursement process is crucial for pet owners. Healthy Paws calculates reimbursements by subtracting the deductible and copay from the claim amount. Several factors, such as the pet’s age, breed, and location, can influence premium costs. As pets age, premium adjustments may be necessary, but Healthy Paws ensures this process is transparent and fair.


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