Pet First


New Port Richey

About Pet First

Founded in 2004 by Brent Hinton and Lansdon B. Robbins, PetFirst Healthcare, LLC, commonly known as PetFirst Pet Insurance, operates as the authorized program administrator. They offer and manage pet health insurance policies that are underwritten by reputable companies such as Independence American Insurance Company, New Hampshire Insurance Company, or The Insurance Company of the State of Pennsylvania.

Frequently Asked Questions

Pet insurance is a crucial aspect of pet ownership, ensuring that our furry friends receive the best care possible without breaking the bank. Pet First pet insurance is one of the leading providers in the market. This article aims to address the frequently asked questions about Pet First pet insurance, helping pet owners make an informed decision.


1.What is Pet First pet insurance, and how does it work?

Pet First pet insurance is a comprehensive insurance plan designed to cover various medical expenses for pets. Here’s how it works:

  • Coverage: It provides coverage for a range of medical treatments and illnesses, from prescription medications to specialized treatments.
  • Reimbursement Process: After paying for the vet bills upfront, pet owners can submit a claim to get reimbursed for eligible expenses.
  • Additional Benefits: There are also additional benefits, such as discounts for insuring multiple pets.


2. Coverage Questions:

What does Pet First pet insurance typically cover?

  • Injuries: From minor cuts to major accidents.
  • Sick Visits: Regular check-ups when your pet isn’t feeling well.
  • Alternative Treatments: Such as acupuncture and physiotherapy.
  • Diagnostic Tests: Blood work, X-rays, and more.
  • Specialists and Emergency Vet Visits: For those unexpected emergencies.
  • Conditions with Waiting Periods: Some conditions might have a waiting period before the coverage kicks in.

Does Pet First offer coverage for routine check-ups?

  • Coverage: Yes, Pet First provides coverage for routine check-ups.
  • Limitations/Exclusions: There might be some limitations or exclusions, so always check the policy details.
  • Routine Care Rider Add-on: This add-on provides coverage for wellness visits and maintenance care.
  • Specific Services: Some services might be included or excluded from routine check-up coverage.


3. Medical Treatments and Illness:

Are prescription medications and specialized treatments covered by Pet First?

  • Coverage: Yes, prescription medications and specialized treatments are generally covered.
  • Limitations/Exclusions: Always check the policy for any specific limitations or exclusions.

Does Pet First cover blood work?

  • Coverage: Yes, blood work is typically covered under Pet First pet insurance.
  • Conditions/Limitations: There might be specific conditions or limitations, so always refer to the policy details.


4. Plan and Policy Details:

What is the process for enrolling my pet in Pet First insurance?

  • Step 1: Visit the Pet First website and navigate to the enrollment section.
  • Step 2: Fill out the necessary details about your pet, including age, breed, and medical history.
  • Step 3: Choose the coverage plan that suits your needs and budget.
  • Step 4: Make the payment, and your pet is now insured!


5. Billing and Reimbursement:

How does the reimbursement process work with Pet First?

  • Step 1: After paying the vet bills upfront, keep the itemized invoice.
  • Step 2: Fill out the claim form provided by Pet First.
  • Step 3: Submit the claim form along with the invoice.
  • Step 4: Once approved, the reimbursement amount will be sent to you either via check or direct deposit.

6. Cost and Discounts:

Does Pet First offer any discounts for insuring multiple pets?

  • Discounts: Yes, Pet First offers a multi-pet discount for those insuring more than one pet.
  • Eligibility: All pets insured under the same policy are eligible for the discount.


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Other Pet Insurance Companies

New Port Richey